britt dionne
writing, brand + awesomeness
résumé
i'm so much more than a résumé. but you probably still want to see mine.
expertise
Long-form content writing
Short-form copywriting
Voice + tone
Brand positioning + messaging
Corporate communications
Executive + internal communications
work
history
Been here, done that.
WALMART.COM
Senior Manager, Editorial (2/2018-current)
> Lead a team of editorial managers and a copy editor who serve a variety of categories at the world's largest retailer. Partner with the Creative Director to identify and implement new processes and ways of working that make our team more efficient, effective and help us better serve the business and our customers. Work with cross-functional teams to help them get the most out of working with our team. Facilitate communication within and outside our team. Hire, retain and grow talented people who produce results-oriented editorial and make our team a great place to work.
Managing Editor, Tips & Ideas (8/2016–2/2018)
> Responsible for overall development of Walmart's online magazine, Tips & Ideas. Used data to identify editorial themes for each month. Assigned stories to editorial managers and partner with them to develop engaging, shareable stories that help our customers save time, save money and feel inspired.
Senior Content Writer (4/2013–8/2016)
> Wrote original, long-form editorial content on a variety of lifestyle subjects for Tips & Ideas, including beauty, apparel, home and more. Served as Defender of Brand Voice for the editorial content team; managed freelance writers.
LEVI’S
Freelance Copywriter (1/2012–3/2012)
> Brought the spring 2013 line to life through online copy.
MADEFIRE
Marketing Director (contract: 6/2012–12/2012)
> Helped a digital comic book start-up hold the attention of customers, VCs and Apple by creating communications that captured the company vision and brand spirit. Wrote everything from social media, the blog and newsletter to error and push messages.
LANDOR ASSOCIATES
Marketing Director & Internal Communications (5/2010–6/2012)
Senior Communications Manager (2/2008–5/2012)
> Helped this global branding and design agency extend the reach of new business efforts and increase awareness among key audiences through a comprehensive new marketing program that included webinars, events and thought leadership. Created and published the weekly 1001 email newsletter, which used office, company and industry news as an (awesome) excuse to surprise and delight employees and keep them coming back for more.
PORT OF OAKLAND
Freelance Communications Consultant (2007-2008)
> Reinforced a positive image of the port through internal and external communications, including a customer newsletter, staff training video and CEO roadshow.
CATHAY PACIFIC AIRWAYS
Manager, Corporate comms. North America (1/2005–7/2005)
> Fostered favorable press coverage through press junkets and video production.
LANDOR ASSOCIATES
Manager, Corporate Communications (2000–2005)
> Managed U.S. public relations at the corporate level, including developing pitches, writing press releases, training and coaching spokespeople, writing articles and managing our agency Cohn & Wolfe.
school + skills
BA/MA, Modern History, University of St. Andrews (Scotland, UK)
French (level: trés bien)
?
linkedin + more
My Contently presentation on how we built an editorial practice at Walmart.com
Examiner.com interview with me: "Raising awareness of the value of graphic design: An interview with Landor Associates’ Britt Dionne"
!
loving, hating + reading now
Loving personality, humor, the serial comma.
Hating unoriginality, business-speak.
Reading Why Business People Speak Like Idiots: A bullfighter’s guide; Lend Me Your Ears: Great speeches in history; The Desire Map
portfolio
list
Look what I made.
WRITING + EDITORIAL
200+ pieces of online articles/content for Walmart.com
Web site copy + blog for digital comic book start-up Madefire
Web site copy for Levi’s spring 2013 collection
Executive comms for global branding firm Landor Associates
“1001” weekly staff e-newsletter for Landor
“The Front” branding broadsheet for Landor
Ghostwritten articles on branding, appearing in Brand Strategy and Brand Packaging
Issues book for Port of Oakland
OAK airport customer service manual
OAK airport “Customer Currents” newsletter (pilot)
EVENTS + VIDEO
Landor Salon Series + videos: co-creator and project manager (PM)
Landor Brandfeed series (online): creator + PM
“Make Good Happen” (online campaign): co-creator + PM
"At Landor" series (internal): creator + PM
FORTUNE/Landor Design Forum: PM Economist Conferences (sponsorships): PM
OAK airport training video: co-producer + PM